SureWerx is a national supplier of tool, equipment, and safety product lines for the Canadian and US markets. Our range of products include abrasives, air tools, hand tools, material handling, lifting equipment and safety apparel and products. Our USA headquarters is in Elgin, Illinois, the Canadian location is headquartered in Vancouver, Canada with six branch offices located in the major cities across Canada.

The Business Systems Analyst plays a critical role in optimizing business systems to maximize platform engagement and help SureWerx achieve its business objectives. They serve as a liaison between business stakeholders and technical teams to ensure that the platform effectively supports the organization's customer-centric goals. As a Business Systems Analyst, you will be responsible for analyzing and understanding the organization's customer relationship management needs, defining requirements, and facilitating the implementation of platform solutions and processes. Your primary focus will be to enhance how our teams engage with our customers, streamline sales and marketing processes, and improve overall customer satisfaction. The preferred location for the candidate is in either CST or EST time zones, ideally in Chicago, with the flexibility to work at the Elgin, IL branch for two days a week.